Dimplex Electric Fireplace Remote Not Working

The remote or the remote receiver may need to be replaces.

Dimplex electric fireplace remote not working.

Dimplex electric fireplace with remote control valued customer we are pleased that you have chosen to purchase an electric fireplace manufactured by dimplex north america ltd. If the heat turns on there is not a power issue. Replace the remote if the unit comes on independently without your having turned it on. Always use properly grounded fused and polarized outlets.

Dedicated means no other outlets or fixtures are sharing the same circuit breaker. Replace the remote control. If the receiver is not installed correctly the remote control might not work as required. Check your fuse box or breaker for any switches that have tripped.

The unit turns off by itself. Check the fireplace for any faulty wiring. Confirm that the fireplace is installed on the electrically appropriate circuit. To test this turn on your electric fireplace manually and see if other buttons work.

Thank you for allowing our product to be the backdrop for those special moments. The remote control may need to be initialized with the stove. Please change the light bulbs. How do i troubleshoot a dimplex electric fireplace.

If your fireplace came with a remote change the batteries and see if you can turn your electric fireplace on either on the fireplace itself or using the remote. If the unit does not turn on please make sure the heat switch is activated. The circuit breaker trips or blows a fuse when turned on. If problems with internal wiring is causing your remote to malfunction you can take it to a technician to have the wiring repaired.

Inspect it if signals are not being transmitted upon pressing the remote control. Check to ensure the batteries are working and replace if required. The wire has short circuited. Glen dimplex americas has thousands of technical documents including owner s manuals service manuals assembly instructions installation guides sell sheets and specification sheets.

It is possible that there could be a problem with the wiring such as a loose wire causing a dead short and resulting in the breaker tripping or the fuse to blow. Other remotes in the. If it s not call customer service. Over the years valuable memories will occur around the warmth and comfort of your hearth.

A tightly bent or over stretched power cord may be causing the problem. Plug the unit into another outlet or install a dedicated 15 amp circuit.