If your faucet does not have a green ground wire it may not require grounding.
Delta touch faucet solenoid not working.
No water if you do all that and you still have no water flow turn the handle so that the faucet is off.
If you get water then you need to clean the solenoid water filter.
If none of the touch areas respond to touch activation.
Replace batteries as needed.
Delta help line 1 800 345 3358 monday friday.
To inspect valve cartridge remove it and follow the stepsin note 1 above.
The solenoid connections can be touchy and you don t want to touch them with a static charge.
Check if both touch areas are affected or only one.
8 a m 4 p m est christmas day.
Remove the hose from the solenoid and then try to turn the faucet on.
Delta touch 2 o technology is a sophisticated technology that can distinguish the difference between a tap and grasp by measuring the duration of the contact with the faucet.
Disconnect the solenoid from the battery pack and wait for at least 30 seconds for the solenoid to be reset.
Then i d pull the cartridge if that doesn t work then i agree with the solenoid.
Disconnect your terminal from the batteries and make sure that your solenoid valve is connected properly.
We are working diligently to meet the needs of our customers while balancing the needs of our employees.
Holiday schedule christmas eve.
Note that grounding is not required on faucets with touch 2 o technology manufactured after february 2009.
If there is a rattling sound the unit isfunctional and can be reinstalled following instructions given in note1 above.
When the touch sensor or motion activated faucet quits working the first place to check is the battery compartment.
Also check for proper grounding.
In that case call delta for it to be covered under warranty.
Make sure they haven t been bumped off with use and that they re in the proper place and secured with tape.
We are currently experiencing a higher than normal call volume.
Turn the valve to the full mix position and shake thecartridge vigorously.